Preface -- <br /> About the authors -- <br /> <br /> Part I: Some basic legal principles governing hospitality operations -- <br /> 1. The common law basis for laws governing the hotelkeeper -- <br /> 2. The hotelkeeper and the law of contracts -- <br /> 3. The hotelkeeper and the laws of torts and negligence -- <br /> <br /> Part II: The hotel-guest relationship -- <br /> 4. The Hotel´s Duty to receive guests and its right to refuse guests -- <br /> 5. Guest reservations -- <br /> 6. Convention and group contracts with the hotel -- <br /> 7. The guest´s right to privacy -- <br /> 8. The Hotel´s right to evict a guest, tenant, restaurant patron, of others -- <br /> <br /> Part III: The Hotel´s Duties to the guest and others -- <br /> 9. Americans with disabilities act - public accommodations -- <br /> 10. The Hotel´s Duty to protect guests -- <br /> 11. The Hotel´s liability regarding guest´ property -- <br /> 12. The Hotel´s Liability for loss of property of non - guests -- <br /> 13. Safekeeping facilities -- <br /> 14. Frauds committed against hotels and crimes of trepass -- <br /> 15. Deceased guests -- <br /> <br /> Part IV: Restaurants, food service, and bars -- <br /> 16. General laws regarding food -- <br /> 17. Other laws relating to food service -- <br /> 18. State laws relating to alcoholic beverages -- <br /> <br /> Part V. The hotel and its employees -- <br /> 19. Wage and hour laws applicable to hotel employees -- <br /> 20. The family and medical leave act -- <br /> 21. Laws against discrimination in employment -- <br /> 22. Use of lie detector tests by hotel management -- <br /> 23. National labor relations act -- <br /> 24. Immigration reform and control act of 1986 <br /> 25. Federal social security, unemployment insurance, and worker´s compensation -- <br /> 26. Federal income tax: withholding and reporting requirements -- <br /> <br /> Part VI. Laws relating of guest registers -- <br /> 27. Maintenance of guest registers -- <br /> 28. Consumer protection laws affecting hotels -- <br /> 29. Public health and safety requirements -- <br /> 30. Occupational safety and health act -- <br /> 31. Licensing and regulation of hotels by cities, towns, and villages -- <br /> 32. Telephone service and resale rights -- <br /> 33. Copyright laws for music, television, video, and movies -- <br /> 34. Fire safety laws -- <br /> 35. Taxes -- <br /> 36. Warranties and product liability -- <br /> 37. Antitrust laws and hotels -- <br /> 38.Understanding franchiing -- <br /> 39. Legal issues involving the internet -- <br /> Appendice A: Glossary of selected legal terms -- <br /> Appendice B: Hypothetical example of franchise contract provisions -- <br /> Appendice C: National labor relations act -- <br /> Index. <br />