Training and development for the hospitality industry /
Por: Cannon, Debra F. (Debra Franklin).
Colaborador(es): Gustafson, Catherine M. (Catherine Martin) | American Hotel & Lodging Association. Educational Institute.
Tipo de material: LibroEditor: Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, c2002Descripción: xvi, 451 pages : ill. ; 23 cm.ISBN: 0866122249.Tema(s): Hospitality industry -- Employees -- Training of | Hospitality industry -- Study and teaching | Hospitality industry -- Personnel managementClasificación CDD: 647.94
Contenidos:
Preface --
About the authors --
1. A case for training and development --
2. Training and development as an investment --
3. Assesing training needs --
4. Instructional design --
5. Training tools and techniques --
6. Training with technology --
7. Measuring and evaluating training and development --
8. Training the trainer --
9. Orientation and socialization --
10. Hourly employee training --
11. Mentoring --
12. Supervisory and management development --
13. Executive education --
14. Outsourcing training and development --
Index --
Tipo de ítem | Ubicación actual | Colección | Signatura | Copia número | Estado | Fecha de vencimiento | Código de barras |
---|---|---|---|---|---|---|---|
Libro | Biblioteca Central General | Colección General | 647.94 C226t (Navegar estantería) | Ej. 1 | En tránsito de Biblioteca Central a Biblioteca Especializada Sede C desde 30/04/2024 | 008701 |
Preface -- <br /> About the authors -- <br /> 1. A case for training and development -- <br /> 2. Training and development as an investment -- <br /> 3. Assesing training needs -- <br /> 4. Instructional design -- <br /> 5. Training tools and techniques -- <br /> 6. Training with technology -- <br /> 7. Measuring and evaluating training and development -- <br /> 8. Training the trainer -- <br /> 9. Orientation and socialization -- <br /> 10. Hourly employee training -- <br /> 11. Mentoring -- <br /> 12. Supervisory and management development -- <br /> 13. Executive education -- <br /> 14. Outsourcing training and development -- <br /> Index -- <br />
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