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Training and development for the hospitality industry /

Por: Cannon, Debra F. (Debra Franklin), 1954-.
Colaborador(es): Gustafson, Catherine M. (Catherine Martin) | American Hotel & Lodging Association. Educational Institute.
Tipo de material: materialTypeLabelLibroEditor: Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, c2002Descripción: xvi, 451 pages : ill. ; 23 cm.ISBN: 0866122249.Tema(s): Hospitality industry -- Employees -- Training of | Hospitality industry -- Study and teaching | Hospitality industry -- Personnel managementClasificación CDD: 647.94
Contenidos:
Preface -- About the authors -- 1. A case for training and development -- 2. Training and development as an investment -- 3. Assesing training needs -- 4. Instructional design -- 5. Training tools and techniques -- 6. Training with technology -- 7. Measuring and evaluating training and development -- 8. Training the trainer -- 9. Orientation and socialization -- 10. Hourly employee training -- 11. Mentoring -- 12. Supervisory and management development -- 13. Executive education -- 14. Outsourcing training and development -- Index --
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Tipo de ítem Ubicación actual Colección Signatura Copia número Estado Fecha de vencimiento Código de barras
Libro Libro Biblioteca Central
General
Colección General 647.94 C226t (Navegar estantería) Ej. 1 En tránsito de Biblioteca Central a Biblioteca Especializada Sede C desde 30/04/2024 008701

Preface -- <br /> About the authors -- <br /> 1. A case for training and development -- <br /> 2. Training and development as an investment -- <br /> 3. Assesing training needs -- <br /> 4. Instructional design -- <br /> 5. Training tools and techniques -- <br /> 6. Training with technology -- <br /> 7. Measuring and evaluating training and development -- <br /> 8. Training the trainer -- <br /> 9. Orientation and socialization -- <br /> 10. Hourly employee training -- <br /> 11. Mentoring -- <br /> 12. Supervisory and management development -- <br /> 13. Executive education -- <br /> 14. Outsourcing training and development -- <br /> Index -- <br />

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