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Contemporary club management /

Por: Club Managers Association of America.
Colaborador(es): Perdue, Joe | American Hotel & Motel Association. Educational Institute.
Tipo de material: materialTypeLabelLibroEditor: East Lansing, Mich. : American Hotel & Lodging Educational Institute, c2007Edición: 2nd ed.Descripción: xiv, 647 pages : ill. ; 23 cm.ISBN: 9780866122863.Tema(s): Clubs -- Management | Country clubs -- Management | Golf courses -- Management | Restaurant management | Total quality managementClasificación CDD: 647.95
Contenidos:
Preface -- Part I. General Club management -- 1. Overview of club operations -- 2. The board of directors and the general manager / Chief operating officer -- 3. Leading clubs effectively -- 4. Leading the strategic planning process -- Part II: Marketing and human resources -- 5. Club marketing -- 6. Membership marketing -- 7. Managing human resources in clubs -- 8. Training and professional development in clubs -- Part III: Club operations -- 9. Quality service in clubs -- 10. Club food and beverage operations -- 11. Managing entertainment in clubs -- 12. Club financial management -- 13. Club technology -- Part IV: Club sports -- 14. Golf operations in clubs -- 15. Golf course maintenance -- 16. Club fitness, spa, aquatics, and tennis operations -- Index --
Etiquetas de esta biblioteca: No hay etiquetas de esta biblioteca para este título. Ingresar para agregar etiquetas.
Tipo de ítem Ubicación actual Colección Signatura Copia número Estado Fecha de vencimiento Código de barras
Libro Libro Biblioteca Especializada Sede C
General
Colección General 647.95 C649c (Navegar estantería) Ej. 1 Disponible 008700

Preface -- <br /> Part I. General Club management -- <br /> 1. Overview of club operations -- <br /> 2. The board of directors and the general manager / Chief operating officer -- <br /> 3. Leading clubs effectively -- <br /> 4. Leading the strategic planning process -- <br /> <br /> Part II: Marketing and human resources -- <br /> 5. Club marketing -- <br /> 6. Membership marketing -- <br /> 7. Managing human resources in clubs -- <br /> 8. Training and professional development in clubs -- <br /> <br /> Part III: Club operations -- <br /> 9. Quality service in clubs -- <br /> 10. Club food and beverage operations -- <br /> 11. Managing entertainment in clubs -- <br /> 12. Club financial management -- <br /> 13. Club technology -- <br /> <br /> Part IV: Club sports -- <br /> 14. Golf operations in clubs -- <br /> 15. Golf course maintenance -- <br /> 16. Club fitness, spa, aquatics, and tennis operations -- <br /> Index -- <br /> <br />

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